In today’s world, flight travel is the leading mode of long distance travel. This type of travel can be either for business, or for pleasure. As flight travel has increased, so have the many problems that can occur when many humans and technology are involved. One of these large problems that is happening with increased frequency is flight cancellations. Flight cancellations interfere with your travel plans, and be very costly between your time, having to arrange another flight, potentially staying overnight in a town, and any food costs that you were not accounting for. This is why we have selected the 10 best flight cancellation companies in 2021.
Since EC Regulation 261/2004, companies across Europe have popped up to fight for those travelers who have been inconvenienced by flight cancellations. These companies vie for your attention through flashy media ads and promises of the largest returns on the compensation you deserve. It is important to us that our customers know that these companies who are the most popular are not always the best at meeting their needs. This is why it was important to us to do the research for you and present you with a list of the best flight cancellation compensation companies in EU.
10 Best Flight Cancellation Compensation Companies of 2021
Pick the Best Flight Cancellation Compensation Company and Get up to 600€!
We believe in doing the research for our customers to provide them with a list of the companies we believe are the best for the job. This list was compiled by reviewing many flight cancellation compensation companies and narrowing it down to the ones that we felt were the best for our customers. We narrowed this list down by carefully examining many aspects of these companies including but not limited to the languages they speak, where they are located, how long they have been in business, what other customers say about them, their success rates and more.
Calculate Your Cancelled Flight Compensation
Distance: DISTANCE km. You are eligible for COMPENSATION€.
Frequently Asked Questions
⭐How much are you entitled to claim?
Canceled or delayed flight compensations are issued in different the amounts, dependent upon the flight distance: 250€, 400€ and 600€.
✅Up to 1500 km
Passengers on flights up to 1500 km distance, can receive up to 250€ compensation.
✅From 1500 km to 3500 km
If the distance was from 1500 km to 3500 km long, you qualify for up to 400€ compensation.
✅More than 3500 km
If your flight was over 3500 km in length, your compensation can be as high as 600€.
✔️When are you entitled to flight compensation?
EC Regulation Number 261/2004 establishes common rules for passenger compensation aid for flight delays in the European Union countries. These rules state that passengers are to be given compensation if their flight was departing or arriving in EU and was delayed due to airline’s fault. Compensation is given to a passenger who has experienced a delay of more than 3 hours. A flight delay in general can be any delay, though in order to qualify for compensation, the delay must put you at your final destination more than 3 hours late. A canceled flight is considered eligible for compensation if it was cancelled less than 14 days before scheduled departure date. Bellow you will find the most common airline’s faults:
✔️Airplane technical issues
If the airplane has mechanical or technical issues, such as faulty landing gear or questionable control systems, then the airplane is considered to have technical errors, and is not safe to proceed with the flight.
Rotation situations involve the plane arriving late from its previous destination. This offsets the time it departs on its next scheduled flight route.
Operational issues can include anything having to do with the planning of the flight. This normally involves route planning, but it could include other technicalities that affect the operation of the plane.
The law provides some level of flexibility here, since there are other scenarios where the flight may not be able to proceed. These reasons are not always foreseeable, therefore hard to document specifics.
❌When are you not entitled to claim a flight compensation?
There are certain circumstances where the airline is not responsible for flight disruptions. If the airline is not responsible, then passengers do not qualify for compensation.
❌Delayed for less than 3 Hours
If you flight was delayed, but you still made it to your final destination in less than 3 hours late, then you do not qualify for compensation.
❌Flight canceled more than 14 days ago
A canceled flight is not considered eligible for compensation if it was cancelled more than 14 days before scheduled departure date.
❌Airplane manufacturing flaws
Manufacturing flaws in the aircraft is considered to be no fault of the airline. Under these conditions, no compensation is required.
❌Bad weather conditions
If it is determined to be unsafe for the aircraft to depart, the airline is not at fault and compensation is not required.
❌Strikes and incidents
Strikes are not considered the fault of the airline; therefore, compensation benefits do not apply.]
If your flight carrier isn’t registered in the EU, the flight does not qualify for compensation.
❌Anything related to COVID-19
If your flight was cancelled or delayed because of COVID-19, you are not eligible for EU flight compensation.
Flight Cancellation Compensation Companies Reviewed
Overall, Skycop provides a lot of information and a streamlined process for getting compensation from airlines. They pride themselves on getting people the money that they are owed, and their customer service and amount of people that they have successfully served provides a tangible reflection of this passion. Skycop has a very informative and secure website that explains the process and what it may entail very well. Their staff and willing to work through several months of claims and negotiations to get results, and past customers say they do this patiently and graciously. Skycop provides all the information you need to decide if you want to use their company to claim compensation from airlines. They have low commissions, but they put plenty of time and effort into the process that would otherwise take months of further disruption to your life and schedule. They make it worth it to open a claim and begin the process to see if you can get anything back your disrupted travel experience.
AirHelp claims to be the leading travel compensation site for airline cancellations, delays, and overbooking. They have been reviewed on over 70,000 occasions and have maintained a rating above 9/10, which is impressive for any business. Their compensation amounts are higher than other airline compensation sites, while maintaining the industry standard 35% success fee, which is completely risk free. It’s clear that the team members at AirHelp are knowledgeable, and on their “About Us” page potential customers are able to see and learn a bit about who will be managing their claim. With such a sound track record, AirHelp will deliver exceptional service and provide the most compensation possible; all while customers sit back and let the team take all of the time out of the claim process. Also, when airlines deal with individual customer claims, they are less likely to compensate in a timely manner or at all, and are more willing to let the issue go to court. When they are dealing repeatedly with a renowned airline compensation firm, such as AirHelp, airlines will be more willing to compensate quickly.
ClaimCompass is a professional and efficient company in the business of flight compensation. They are very highly reviewed on their website and generally applauded for being efficient, communicative, and overall an easy and effective service to make use of. Sometimes people are skeptical of the process of flight compensation, but ClaimCompass makes it easy to feel like you are getting the money you deserve with little hassle or headache.
ClaimCompass is responsive and will work as quickly as possible to get the claim and compensation taken care of. Some reviewers mention receiving compensation in as little as two weeks, and while each case is highly variable, this company seems to have a faster turnaround time compared to other company’s reviews. They are available to interact with customers in many languages, so they are able to offer their services to a large percentage of the people who are flying within the European Union under these regulations.
Overall, ClaimCompass works efficiently on behalf of the passenger, and has staff with immense knowledge of the airline industry and regulations. They provide plenty of information, including ratings on each airline’s flight compensation tendencies, so the customer has a good idea of what they are getting into. The more claims they are able to win, the more money they will make, so they are plenty motivated to get you the money you deserve to compensate for a bad flight experience in the European Union.
Overall, Flight-Delayed is a good choice of airline compensation sites. They do not have the highest volume, but that may mean more meaningful interaction with team members. Their high reviews and near-perfect success rate speak for the professionalism. And, at the least, their website is a good resource for learning about what rights customers have in cases of egregious airline conduct. As usual, you can count on Flight-Delayed to not waste your money, because they only take 29% of what the airline agrees to compensate, making each claim valuable to them. Reliability is by far their strongest asset. Unfortunately, flight cancellations and delays happen all too frequently, so having a sound airline compensation team is important. And while it can be difficult to choose an airline compensation provider when there are so many, Flight-Delayed will reliably offer each of their customers a sound legal experience and excellent compensation. If you can look past the lack of telephone correspondence and trust that Flight-Delayed will do all they can to win your compensation, then when you submit your claim through the team at Flight-Delayed, you can sit back and know that sometime within the next year your money will be rolling in.
Compensair has dealt with 40 countries and hundreds of different airlines allowing it to have experience in getting a customer’s claim, this is also doubly effective as they cover every country in the Eurpoean Union and a few outside it. Despite only having limited means of communication, Compensair is able to assist in five different languages and do respond quickly through the appropriate channels.
They are transparent about how they operate, which provides peace of mind to anyone wishing to use them. Their website is simple and laid out in a way that explains who they are, how they work and what it takes to get you compensation for your delayed or cancelled flight.
The customer reviews are overwhelmingly positive citing how easy Compensair’s service was to use, as well as the friendliness of those working for them. Compensair’s Facebook is also buzzing with activity and positive reviews, which shows they have a dedicated client base. While there may be a couple of small wrinkles, Compensair is a reliable company to claim any compensation you may be owed for your flight.
Overall, ClaimFlights looks like an exceptional compensation service. They fight on behalf of their clients based on European laws to get the compensation their customers deserve. They service an amazing seventy nine airlines, and forty airports across three continents. This global reach is a plus for any potential clients because it offers a wide number of both airlines and airports that could be covered under their claim. While their global reach goes as far as North American and Asian companies, the only problem is that claims can only be made in regards to these airlines if they either took off or landed in a European Union country. In addition, they do not speak all the different languages for the countries they service, so if the customer does not speak another language such as English or German, it will be hard for them to use the service. They have an almost 100% success rate and work on a “No Win No Fee” basis with no hidden costs which means it is free to use if you do not receive any compensation. They have 9.7 out of 10 stars on Trustpilot. ClaimFlights is a good option for customers looking to gain compensation from a much wider travel area than just within the UK or major European countries.
Flightright is a successful company that fights for travellers who have lost money, time, and peace of mind due to problems with air travel. These problems could be as simple as a delay over three hours, to as large as a flight cancelation or rebooking. Any one of these experiences can waste a lot of traveller’s time and lead to further missed flights or reservations, or important events they are trying to get to. Flightright fights on behalf of the customers to get these funds back. They have a 99% success rate in fighting the airlines on behalf of the clients, with the possibility of fighting these claims up to six years after the traveler’s flight. They have excellent reviews from notable sources such as the Wall Street Journal, NBC News, the Boston Globe, the Daily Telegraph, as well as many satisfied customers. They also work on behalf of their customers with a large selection of airlines and airports as long as the flight either took off or landed within a country in the European Union. The span of Flightright’s reach in the airline world gives the opportunity to many customers to receive the refunds they deserve without having to fight the airlines themselves.
With it’s dedicated lawyers, researchers and experts, FairPlane gives you the best chance of success when it comes to your airline compensation claim. They are able to do this thanks to their ability to compile data of flight plans, weather data and other necessary things to help with your claim. They claim a near perfect claim success guarantee which aligns with the overwhelming positive response.
Their website is user friendly and spells everything out in easy to understand terms. It tells you how much you are paying, how long it takes and any caveats you need to take not of. While this branch is only located in the United Kingdom, the FairPlane company covers many European airlines and countries.
FairPlane UK also stays with the client every single step of the way, making sure they are informed of their claim status, as well as making the process easier in every way. They contact the airline directly and work with them and the law to get the best result possible. They have only been in the game a few years, but they have proved that they have the know-how, the resources and the support of others to help clients get the compensation for the delayed flight and cancellation they are owed. It may take a little while to get your claim settled, but they will whatever necessary to get it to you, and you will only be charged if you claim is successful.
Since FlightClaimEU is a part of CCN Aviation, they have access to resources that other flight compensation companies may not. They have their own supply of legal counsel and lawyers who can help you receive any compensation you may be owed due to a delayed or cancelled flight. Through their claims process they make sure to be thorough and provide any necessary information that may help you receive compensation. To keep your information safe and secure, all dealings with FlightClaimEU is strictly done under this banner and will only be used for resolving your claim.
Not only do they deal with delayed and canceled flight claims, but FlightClaimsEU also has a baggage claim service and a tax claim service. Through these you can earn extra compensation by declaring any baggage or luggage lost during a flight as well as using unused tickets due to a delayed or cancelled flight for a tax break.
The claims resolution time for FlightClaimEU is a little faster than other places which gets you any possible compensation faster, and they will only charge you if win any money. That being said, they do not guarantee that you will receive any compensation, but due to their positive reviews of handling claims, it is likely that if you are owed, you will get it.
Their website is easy to use and provides answers to any questions you may have, including how to file a claim and the steps it takes to process it. They also provide extra information to all their services. FlightClaimEU differentiates itself thanks to the extra services and extra steps they take to provide you with any compensation you may be owed.
AirAdvisor is a standard airline compensation provider. They’ve helped over a thousand clients receive compensation for issues in flight delays and cancellations. Their website is easy to navigate, and their FAQ answers seem concise and informative. Their success fee is nothing lofty but rather an industry standard 25%, taken after the case is won. With a success rate of 98%, most clients can feel assured that by choosing AirAdvisor they will almost certainly receive some amount of compensation. Since compensation ranges EUR 200-400, potential clients can calculate quite quickly how much AirAdvisor will compensate them. Although wait times for compensation can seem lengthy, being between roughly 2 months to a year, this is largely due to the laws around when compensation must be dulled out by airlines, and less to do with the AirAdvisor team. While it would be nice for AirAdvisor to expand their scope of customers to include more EU languages, the five they offer is still inclusive compared to other airline compensation companies. Overall, choosing AirAdvisor would be a wise choice for anyone looking for an average sized payout at very little risk of losing their case.
Other Flight Cancellation Compensation Companies Taken Into Consideration
In completing the research to bring the top ten best EU flight cancellation compensation companies of 2021 to our customers, we also reviewed many companies that did not make our top ten list. These companies were still good companies, and could still meet many of your needs, we just did not feel that they were the very best companies based on our research. This could be because they only spoke a very limited number of languages, had a limited jurisdiction, or the company didn’t meet another one of our qualifications. These companies are still good companies and could still meet your unique needs, we just didn’t feel they met the needs of the majority of our customers.
Reclamador is an interesting company compared to the other flight compensation companies previously reviewed. They stand out from the crowd because they also fight for compensation in matters other than flight issues including: taxes, banking, labor, accidents, and health negligence. This gives them the opportunity to help many more people, but they do limit themselves by only working in Spain. Their website is only in Spanish, and their claims can only be fought as long as it happens within the country of Spain. This is great for people who live in Spain, but can be frustrating for people outside of Spain looking for a good service to use, or for those who traveled within Spain and now are trying to receive reimbursement in another country. Their money transfers are often complicated when people are outside of the country of Spain which can be frustrating to users. Their service is easy to use, but it requires printed and signed documents that the user then takes a picture of which limits their potential clients to those with a camera on their mobile device. Overall, this looks like a great option for the people of Spain, but for the rest of Europe this company might not be what they are looking for.
Bott and Company is a compensation company that fights to earn many different types of compensation for their customers. These compensations can come as a result of cycling accident claims, car accident claims, holiday claims, bounty data breach claims, and consumer claims, in addition to their flight compensation claim section. They work fast and hard for their customers. They boast that 50% of their claims are completed within 30 days, and if they have not heard from airline companies within 30 days they issue court proceedings on behalf of their customers. Their website does not offer a live chat option, but it is very easy to navigate, provides a wealth of information for the customer, and is mobile friendly.
Bott and Company provides a flat rate chart so their customers know just how much they will be paying for Bott and Company’s services which ends up being 25% commission plus VAT plus an additional administration fee of 23 Euros. They have average reviews on Trustpilot, but are rated 4.7 out of 5 stars on Feefo based on over 8000 reviews. Bott and Company can fight claims on behalf of their customers on any flight that either landed in or departed from an airport that was located within the EU. Overall, although they only speak English which limits the number of customers they can help, they seem like a strong, reputable company that fights hard for their customers and provides a wealth of speedy services.
ClaimIt is a company based in Belgium that provides a service that many people need in today’s mobile world. They claim that their claim service is easy to use with only four steps: customer submitting claim, customer submitting their documents, ClaimIt’s execution of your case, and payment of the claim to the customer. Their website is clean and has the option to be translated into any of the languages that they support by going to the bottom of the page and clicking on that country. This is a good feature for those customers who don’t understand English or just prefer to read it in their native language. In addition, their reviews are very good, with customers being overall very satisfied. Their claim time usually takes six weeks to one year to be completed, however recent reviews have shown longer claim times and lack of communication from the company with their customers. Their website does not state if they work only with flights in and out of Belgium or if they work on a wider UK base. Overall, ClaimIt has a great reputation, fights for their customers, has gotten over 10.000.000,00 Euros back for their customers.
Best Flight Cancellation Compensation Companies Criteria
- Cost/Fee: One of the most important things for our customers to know is how much they are going to be spending in order to get the compensation they deserve. We want our customers to know just how much they are going to be spending in comparison to the compensation they will be receiving, so it was important for us to research just how much each company charged their customers.
- Languages Spoken: In a place as diverse as the European Union, it is important to know what languages each company speaks. We wanted our customers to know right away if they would be able to get the service they need in a language that they are comfortable with. The companies that spoke more languages were ranked higher because they could provide their services to more customers.
- Customer Reviews: What other customers had to say about each company was very important to our review process as well. Sometimes it is hard to tell by their flashy promises on the website if they will actually follow through in the way they say they will. By reading customer reviews we were able to see what real customers experienced in using their services.
- Average Compensation Time: We want our customers to get their compensation in a timely manner. If your flight has been cancelled, you don’t want to be waiting over a year to get your compensation. You also don’t want to be wondering when you are going to get your compensation. This is why we carefully reviewed the average compensation time of each company in order to provide our customers with not only a list of the most timely services but also an honest answer to when they could expect their compensation.
- Resources They Offer Customers: We wanted to give our customers access to resources more than just flight cancellation compensation. This is why the companies that could provide our customers with more than just one service were ranked higher than others. Companies with a blog, information on passengers’ rights, and compensation calculators ranked higher than those that just strictly provided a single service.
Do Not Miss Your Flight Cancellation Compensation
In today’s travel world, flight cancellations are more frequent than people would like. Thankfully, the EC ruled on regulation 261/2004 in February of 2004 to protect those traveling in the European Union. This ruling made it possible for those who’s flights had been canceled to get the compensation they rightfully deserve. After this ruling, many companies popped up all across the European Union ready to fight against the airline companies for their customers and get them the compensation they deserve.
As many companies popped up, the competition grew and it was harder and harder for travelers who have experienced cancelled flights to know which company to trust. This is why we took it upon ourselves to bring our customers a list of the companies we believe are the best flight cancellation compensation providers. We reviewed many companies to narrow it down to this list that we felt would be the best for our customers. We chose these companies based on how they compared to the other categories in several categories such as how much they charge, what languages they speak, what their average compensation time is, what real customers say of their experience in their reviews, and more.
We compiled this list, but we also know that each case is unique and these companies might not be best for every user. In limiting the list to only ten companies, we know that we can not possibly provide a list of companies that would be perfect for every customer in every instance. However, we have tried to provide our customers with a guide of what to look for in other companies if this list is not satisfactory. In addition, we know that each person’s experience with a company is going to be unique.
Flight Cancellation Compensation by Country
About an Author
Scott Welsch is a London based attorney. He specializes in travel law and he wants to educate people on their rights as European travelers. Many flight compensation companies try to entice their customers with promises of speedy service, success rates, money they have successfully returned. To the untrained eye and the frazzled traveler sitting on the floor of an airport, these look like the best options. Our primary mission here is to keep the comparison list up to date allowing you to work with the exceptional companies only that live up to their shiny promises.