Ryanair Flight Delay & Cancellation Compensation

If your flight was canceled or delayed when you were flying using Ryanair, you might be eligible for compensation under a powerful European regulation called EC 261. This helps protect passengers against avoidable flight issues, and you could receive up to €600 from Ryanair if you qualify. Here’s how to file your claim.

This article was updated on March 2023.

 

What are Your Passengers Rights with Ryanair?

 

EU 261 protects your rights, regardless of the airline that you’re traveling on, as long as you’re in the European Union or meet other qualifying circumstances. Depending on the circumstances of your delay or cancellation, you have the right to a refund, rerouting, and care, including meals, accommodation, and more.

 

Flight Delay Compensation

When your flight is delayed more than two hours, you are entitled to basic care, including meals, refreshments, hotel accommodation and transportation (where applicable), and access to communication. If your delay is three hours or more, you can also request reimbursement and transportation to your point of origin.

You are also entitled to compensation, which can be paid as a non-fundable transportation voucher or refundable voucher.

• Flights up to 1,500 km: €250
• Flights between 1,500 and 3,500 km: €400
• Flights over 3,500 km: €600

 

 

Flight Cancellation Compensation

You may be entitled to additional compensation if you were notified of the cancellation less than two weeks before the departure and your new arrival and departure times are significantly different than your original times.

You’ll need to contact customer service to receive your compensation, which can be issued as non-refundable or refundable vouchers.

• Flights up to 1,500 km: €250
• Flights between 1,500 and 3,500 km: €400
• Flights over 3,500 km: €600

The amount may vary based on the type of compensation you request, and you might get a better value when you choose their transportation credit.

 

 

Calculate your compensation

 

 

What to Do in Case of Delays or Cancellations?

 

Unfortunately, cancelation and delays happen. Here’s all you need to know.

Delays

• If your flight is delayed, take note of your original departure time, the date of which you were notified, and any other information that is relevant.
• If your delay is two hours or more and you’re already at the airport, you are entitled to care. Work with customer service to receive meals, refreshments, accommodation, transportation, communication, and more, though what you are entitled to will depend on the length of your delay.
• After you get to your final destination, contact customer service to receive additional compensation. Depending on the length of your flight and the destination, you could be eligible for up to €600 in compensation.

 

Cancellation

• If your flight is canceled, take note of your original flight, the date you were notified, and any other information that could be helpful.
• If your cancelation occurred before you arrived at the airport, work with customer service to rebook your flight or rebook it yourself.
• If your flight was canceled while at the airport, work with customer service to help get you on the next available flight. If you are entitled to care, they should offer it to you at this point.
• Following your flight, contact customer service for additional compensation, providing all documentation. You could receive up to €600 in compensation.

 

Ryanair Refund Policy

 

Ryanair offers full and partial refunds to customers under select circumstances, and you need to submit a form in order to qualify, though you can also work directly with their customer service team if the flight issue occurs when you’re already at the airport.

Once you get your refund settled, you can also submit a claim for reimbursement under EC 261. If your flight is delayed more than 2 hours or cancelled within 14 days or less, you could qualify for up to €600 in compensation from Ryanair. There is nothing stopping you from claiming both as compensation for your inconvenience.

 

Recently Disrupted Ryanair Flights

 

 

About Ryanair

 

Ryanair is part of Ryanair Holdings PLC, which is Europe’s largest airline group that includes Ryanair UK, Buzz, Lauda, and Malta Air. Together, they have a fleet of more than 500 aircrafts, connecting more than 240 destinations across 40 different countries in Europe, the Mediterranean, and Africa. They pride themselves on offering low fares without compromising service quality. They became Europe’s largest budget airline in 2016.

Headquartered in Dublin, Ireland, Ryanair has hubs in Dublin and London Stansted. They were recently awarded Europe’s best performing airline of the past 10 years by Flight Global and among the world’s top 10 low-cost carriers by Airlineratings.com.

 

Ryanair Disruption Statistics

 

 

Conclusion

 

Ryanair is a budget airline, but if you face any delays or cancelations that were avoidable, you could be eligible for compensation under EC 261. Depending on the circumstances, you could claim up to €600 per passenger. All you have to do is file a claim with Ryanair and make your case.