If you’re flying on airBaltic and face a delay or flight cancelation, you could receive up to €600 in additional compensation under EC 261. This powerful regulation outlines your rights when airlines could have prevented the issues, and here’s all you need to file your claim with airBaltic and win.

Check Your Compensation

What are Your Passengers Rights with airBaltic?

EU 261 protects your rights, regardless of the airline that you’re traveling on, as long as you’re in the European Union or meet other qualifying circumstances. Depending on the circumstances of your delay or cancellation, you have the right to a refund, rerouting, and care, including meals, accommodation, and more.

Flight Delay Compensation

When your flight is delayed more than two hours, you are entitled to basic care, including meals, refreshments, hotel accommodation and transportation (where applicable), and access to communication. If your delay is three hours or more, you can also request reimbursement and transportation to your point of origin.

You are also entitled to compensation, which can be paid as a non-fundable transportation voucher or refundable voucher.

  • Flights up to 1,500 km: €250
  • Flights between 1,500 and 3,500 km: €400
  • Flights over 3,500 km: €600
Read More About Flight Delay Compensation Here

Flight Cancellation Compensation

You may be entitled to additional compensation if you were notified of the cancellation less than two weeks before the departure and your new arrival and departure times are significantly different than your original times.

You’ll need to contact customer service to receive your compensation, which can be issued as non-refundable or refundable vouchers.

  • Flights up to 1,500 km: €250
  • Flights between 1,500 and 3,500 km: €400
  • Flights over 3,500 km: €600

The amount may vary based on the type of compensation you request, and you might get a better value when you choose their transportation credit.

Read More About Cancelled Flight Compensation Here

Calculate your compensation

Where were you flying to?

What to Do in Case of Delays or Cancellations?

Unfortunately, cancelation and delays happen. Here’s all you need to know.


  • If your flight is delayed, take note of your original departure time, the date of which you were notified, and any other information that is relevant.
  • If your delay is two hours or more and you’re already at the airport, you are entitled to care. Work with customer service to receive meals, refreshments, accommodation, transportation, communication, and more, though what you are entitled to will depend on the length of your delay.
  • After you get to your final destination, contact customer service to receive additional compensation. Depending on the length of your flight and the destination, you could be eligible for up to €600 in compensation.


  • If your flight is canceled, take note of your original flight, the date you were notified, and any other information that could be helpful.
  • If your cancelation occurred before you arrived at the airport, work with customer service to rebook your flight or rebook it yourself.
  • If your flight was canceled while at the airport, work with customer service to help get you on the next available flight. If you are entitled to care, they should offer it to you at this point.
  • Following your flight, contact customer service for additional compensation, providing all documentation. You could receive up to €600 in compensation.

airBaltic Refund Policy

Flying with Airbaltic can be seamless, but when you run into a problem, you have options, especially when they are within the airline’s control. If your flight is cancelled or delayed, you could be eligible for a refund from the airline independent of EC 261.

Once that’s settled, you can also file a claim under EC 261 with their airline for compensation for your troubles. As long as the flight was delayed more than two hours or cancelled less than 14 days prior to departure, you could receive up to €600 from Airbaltic. File a claim and see how much you can get.

Recently Disrupted airBaltic Flights

Date Airline (Flight number) Route Status Your compensation

About airBaltic

For more than 25 years, airBaltic has been helping get passengers to more than 70 destinations across the world, including throughout Europe, Scandinavia, CIS, and the Middle East. They place a particular emphasis on the Baltic states. There are many direct and transfer flights that can get you where you need to be – and best of all, they do it for less.

airBaltic mixes practices from traditional airlines and low-cost carriers to delight their customers with an unparalleled experience. They’re headquartered in the Marupe Municipality in Latvia, with hubs in Riga International Airport, Tallinn Airport, Vilnius Internation Airport, and Tampere-Pirkkala Airport.

airBaltic Disruption Statistics

Year All Disrupted Flights Cancelled Flights Delayed Flights


Just because you get a great deal while flying with airBaltic doesn’t mean you shouldn’t claim compensation if your flight is delayed or canceled. Under EC 261, you could receive up to €600, depending on the length of your flight and more. You must file a claim to be compensated by the airline. This page was updated on June 2023.

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