Warsaw Airport is part of the EU, welcoming millions to Poland annually. If your flight is delayed or canceled and it’s the airline’s fault, you could be eligible for compensation up to €600. Here’s all you need to know to file your claim with your airline and get the compensation you deserve.

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What are Your Passengers Rights

Your rights depend on if you’re flying on an EU-based carrier. If you are, you’re covered under all circumstances. If you’re not, you’ll be covered only if you’re leaving from or landing to Frankfurt Airport, though you can always contact customer service to see what they can do for you. Under EC 261, you could receive up to €600.

Flight Delay Compensation

If your flight is delayed, take a deep breath. It’s going to be okay! There are fewer things worse than being trapped in the airport, but it will be okay. The airline will help you get to where you need to be, and once you get there, you may be entitled to additional compensation.

  • Flights up to 1,500 km: €250
  • Flights between 1,500 and 3,500 km: €400
  • Flights over 3,500 km: €600

Most airlines cannot issue compensation at the airport, so you’ll need to contact customer service for assistance.

Read More About Flight Delay Compensation

Flight Cancellation Compensation

If your flight is cancelled and you’re traveling through Frankfurt Airport, you should be covered under EU 261. If you’re at the airport, you should be entitled to care. Once you get to your final destination, contact customer service. They can help you get the compensation you’re entitled to under this powerful regulation.

  • Flights up to 1,500 km: €250
  • Flights between 1,500 and 3,500 km: €400
  • Flights over 3,500 km: €600

You can’t claim your additional compensation at their airport unless you’re canceled due to overbooking.

Read More About Flight Cancellation Compensation

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Where were you flying to?

What to Do in Case of Delays or Cancellations?

If you face a delay or cancellation when you are at Frankfurt Airport, the great news is that you will be covered under EU 261. Here’s what you need to do.

Delays

  • Take note of your delay, including when you were notified, the length of delay, and more. This will be important as the amount of compensation you receive is dependent on these factors.
  • If your delay is two hours or more, connect with customer service to receive care, including meals, hotels, transportation, communication, and more.
  • After you get to your final destination, claim your compensation. Provide all details to help make your case.

Cancellation

  • If your flight was cancelled while traveling through Frankfurt Airport, write down when you were notified, why your flight was cancelled, the delay it caused, and more. Anything that will be helpful.
  • Talk with customer service to get on a new flight. Don’t worry about EU 261 until you get to your final destination.
  • Once the dust has settled, claim your compensation. Depending on the circumstances, you could get up to €600.

The regulations vary, but the sooner you file, the better to get the compensation you deserve.

Recently Disrupted Flights in Warsaw Airport

Date Airline (Flight number) Route Status Your compensation
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About Warsaw Airport

Warsaw Chopin Airport is located in the city proper, helping connect missions of passengers to this popular Polish airport. It serves as a central hub for LOT Polish Airlines, as well as a focus city for Enter Air, Smartwings Poland, SprintAir, and Wizz Air. It’s Poland’s busiest airport and handles almost 50 percent of the country’s total passenger traffic annually.

More than 300 flights are scheduled daily through Warsaw Chopin Airport, including passenger and charter flights throughout Europe and Poland. There are two terminals and two intersecting runways to help service all the flights that come through Warsaw Chopin Airport.

Warsaw Airport Flight Disruption Statistics

Year All Disrupted Flights Cancelled Flights Delayed Flights
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Conclusion

EC 261 covers passengers traveling in the EU against issues that airlines could have prevented, including flight delays and cancellations. If you’re passing through Warsaw Airport, you should be covered as long as you meet the qualifications outlined above and file a claim with your airline within the allotted time frame. This page was updated in 2024.

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