French Bee SAS can face delays and cancelations, but if they’re avoidable, you’re in luck. You could qualify for up to €600 in additional compensation under EC 261. Here’s all you need to know to file a claim under this powerful regulation and receive your compensation from French Bee SAS.
What are Your Passengers Rights with French Bee?
EU 261 protects your rights, regardless of the airline that you’re traveling on, as long as you’re in the European Union or meet other qualifying circumstances. Depending on the circumstances of your delay or cancellation, you have the right to a refund, rerouting, and care, including meals, accommodation, and more.
Flight Delay Compensation
When your flight is delayed more than two hours, you are entitled to basic care, including meals, refreshments, hotel accommodation and transportation (where applicable), and access to communication. If your delay is three hours or more, you can also request reimbursement and transportation to your point of origin.
You are also entitled to compensation, which can be paid as a non-fundable transportation voucher or refundable voucher.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
Flight Cancellation Compensation
You may be entitled to additional compensation if you were notified of the cancellation less than two weeks before the departure and your new arrival and departure times are significantly different than your original times.
You’ll need to contact customer service to receive your compensation, which can be issued as non-refundable or refundable vouchers.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
The amount may vary based on the type of compensation you request, and you might get a better value when you choose their transportation credit.
Calculate your compensation
What to Do in Case of Delays or Cancellations?
Unfortunately, cancelation and delays happen. Here’s all you need to know.
Delays
- If your flight is delayed, take note of your original departure time, the date of which you were notified, and any other information that is relevant.
- If your delay is two hours or more and you’re already at the airport, you are entitled to care. Work with customer service to receive meals, refreshments, accommodation, transportation, communication, and more, though what you are entitled to will depend on the length of your delay.
- After you get to your final destination, contact customer service to receive additional compensation. Depending on the length of your flight and the destination, you could be eligible for up to €600 in compensation.
Cancellation
- If your flight is canceled, take note of your original flight, the date you were notified, and any other information that could be helpful.
- If your cancelation occurred before you arrived at the airport, work with customer service to rebook your flight or rebook it yourself.
- If your flight was canceled while at the airport, work with customer service to help get you on the next available flight. If you are entitled to care, they should offer it to you at this point.
- Following your flight, contact customer service for additional compensation, providing all documentation. You could receive up to €600 in compensation.
French Bee Refund Policy
If you are flying on French Bee and face an avoidable issue, you may qualify for both a full or partial refund from the airline and compensation under EC 261. You do not need to choose which one to file for to get the most money. Both will apply in many cases as long as you meet the criteria.
For example, your flight must be delayed at least 2 hours or cancelled within 14 days of your original departure date. If so, you could receive up to €600 from French Bee, even if you request a full refund for your trip.
Recently Disrupted French Bee Flights
| Date | Airline (Flight number) | Route | Status | Your compensation |
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About French Bee
French Bee SAS is a low-cost, long-haul airline that’s headquartered in Bellevigny, France. They have an operating base in Paris-Orly, with a fleet size of five carriers. They serve six destinations between France and worldwide leisure destinations. French Bee was previously known as French Blue, founded in 2016 before beginning operations in its current form in 2018.
French Bee SAS is a great value, offering affordable flights from Paris to New York, San Francisco, Los Angeles, Reunion Island, Tahiti, and Punta Cana. These luxury, low-cost flights can be booked at three different price points, helping you get to your destination in style.
French Bee Disruption Statistics
| Year | All Disrupted Flights | Cancelled Flights | Delayed Flights |
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Conclusion
Since French Bee SAS operates internationally, the leg of your delay needs to occur when leaving Paris to qualify for compensation under EC 261. Because they’re long-haul flights, you would likely qualify for the maximum compensation under this regulation, which is €600, but you have to file a claim. This page was updated on June 2023.