Corendon Europe flight delays and cancelations happen, and EC 261 is in place to help protect your rights. It outlines the care and compensation you are eligible to receive based on the circumstances of your flight and the delay. Here’s all you need to know about this important regulation and to file a claim.
What are Your Passengers Rights with Corendon Airlines Europe?
EU 261 protects your rights, regardless of the airline that you’re traveling on, as long as you’re in the European Union or meet other qualifying circumstances. Depending on the circumstances of your delay or cancellation, you have the right to a refund, rerouting, and care, including meals, accommodation, and more.
Flight Delay Compensation
When your flight is delayed more than two hours, you are entitled to basic care, including meals, refreshments, hotel accommodation and transportation (where applicable), and access to communication. If your delay is three hours or more, you can also request reimbursement and transportation to your point of origin.
You are also entitled to compensation, which can be paid as a non-fundable transportation voucher or refundable voucher.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
Flight Cancellation Compensation
You may be entitled to additional compensation if you were notified of the cancellation less than two weeks before the departure and your new arrival and departure times are significantly different than your original times.
You’ll need to contact customer service to receive your compensation, which can be issued as non-refundable or refundable vouchers.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
The amount may vary based on the type of compensation you request, and you might get a better value when you choose their transportation credit.
Calculate your compensation
What to Do in Case of Delays or Cancellations?
Unfortunately, cancelation and delays happen. Here’s all you need to know.
Delays
- If your flight is delayed, take note of your original departure time, the date of which you were notified, and any other information that is relevant.
- If your delay is two hours or more and you’re already at the airport, you are entitled to care. Work with customer service to receive meals, refreshments, accommodation, transportation, communication, and more, though what you are entitled to will depend on the length of your delay.
- After you get to your final destination, contact customer service to receive additional compensation. Depending on the length of your flight and the destination, you could be eligible for up to €600 in compensation.
Cancellation
- If your flight is canceled, take note of your original flight, the date you were notified, and any other information that could be helpful.
- If your cancelation occurred before you arrived at the airport, work with customer service to rebook your flight or rebook it yourself.
- If your flight was canceled while at the airport, work with customer service to help get you on the next available flight. If you are entitled to care, they should offer it to you at this point.
- Following your flight, contact customer service for additional compensation, providing all documentation. You could receive up to €600 in compensation.
Corendon Airlines Europe Refund Policy
If you face an issue while flying on Corendon Europe, you are eligible to receive a refund, the amount of which depends on the circumstances surrounding the issue. Corendon Europe will issue a full or partial refund, so work directly with the airline to sort your initial fare.
Once that’s done, you can still file a claim under EC 261 as long as your flight was delayed more than 2 hours or cancelled within 14 days. How much you are owed is determined by the length of the flight and the issue type. You could receive up to €600 in additional compensation.
Recently Disrupted Corendon Airlines Europe Flights
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|
About Corendon Airlines Europe
Corendon Airlines Europe is a small but effective European charter airline headquartered in Luqa, Malta. It has a Maltese air operators certificate and is a sister airline to Corendon Airlines and Corendon Dutch Airlines. It’s relatively new, founded in just 2017, but don’t let that stop you. It’s part of the Corendon Tourism Group and is well versed in transporting passengers.
With a fleet size of nine, Corendon Airlines Europe has operating bases in Munster/Osnabruck, Nuremberg, Hannover, Cologne/Bonn, Basel/Mulhouse, and Dusseldorf. Their goal is to connect the busiest airports in Germany to popular holiday destinations in Europe and beyond.
Corendon Airlines Europe Disruption Statistics
| Year | All Disrupted Flights | Cancelled Flights | Delayed Flights |
|---|
Conclusion
EC 261 covers passengers flying with Corendon Europe, so if your flight is canceled or delayed, you should be entitled to file for additional compensation. Once you understand your rights, don’t forget to file a claim. You could be eligible to receive up to €600 depending on your flight length. This page was updated on June 2023.