Cathay Pacific Airways Flight Compensation Form

Hi! Let's check if your disrupted flight is eligible for compensation. Where were you flying to?

Departing from

Final destination

Distance: KM

Now onto the flight disruption itself. What actually happened?

My flight was delayed My flight was cancelled I was denied boarding Downgraded the service class

How long were you delayed to reach the final airport?

5 hours or more 4 hours or more 3 hours or more 2 hours or more

When were you informed about the fact that your flight was cancelled?

After arriving at the airport Less than 1 week earlier between 7 days and 2 weeks earlier more than 2 weeks earlier?

Were you offered an alternative flight?

YES No

Did you volunteer not to board the aircraft?

Yes No

You had a reservation in?

First Class Business Class

Complaint submitted by:

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Complaint concerning the following flight:

Scheduled time of departure Actual time of departure Scheduled time of arrival Actual time of arrival

Passenger details for the provided flight details:

Name of Passenger	Please indicate if Adult, Child or Infant	Please indicate if special assistance was required
		YESspecial assistance required
		YESspecial assistance required
		YESspecial assistance required
		YESspecial assistance required
		YESspecial assistance required

Did the passenger(s) hold a confirmed reservation on the flight concerned?

Yes No

Did the passenger(s) present themselves at the check-in desk at the latest at the time indicated by the airline (or if no time was indicated: not later than 45 minutes before the published departure time of the flight)?

Yes No

Did the passenger(s) present themselves at the boarding gate before the time indicated on the boarding card?

Yes No

Did the airline provide the passenger(s) with information on their rights?

Yes No

Filing a Cathay Pacific Airways flight compensation claim has never been easier with our new form. It guides you through the process, prompting you with questions to help capture the right information so you can file your claim quick and easy. At the end, you simply download, submit to your airline, and wait for your payment to arrive.

So what are you waiting for? Let’s get started!

Download

How to Get Started with Cathay Pacific Airways Flight Compensation Form?

There are just eight easy steps to complete before you’re ready to file your claim.

Click the Start button to start filling out EC261 claim form online, or download an empty form, print it, and do everything by hand.
Enter your flight information. This includes where you were departing from and your final destination. This will verify if you are eligible for compensation.
Enter your issue. Select what happened on your flight. Depending on the issue, there will be follow up questions that help determine the circumstances around the issue, including the length of the delay, notification timeframe, and more. Please select the appropriate answer, which in many cases will be yes or no.
Enter your contact information. This includes your name, address, phone number, and email to help the Cathay Pacific Airways get in contact with you.
Enter your flight information. Include the flight number, ticket number, booking reference, time, and date.
Enter the passenger information. You can include up to five passengers per form. Please also indicate if it’s an adult, child, or infant, as well as if you needed any special assistance. There’s a series of questions you need to answer yes or no to.
Download your PDF. Once you’ve fully filled out the document, you’re ready to export. Click the download PDF button. Verify all the information is correct.
This form should be submitted directly to Cathay Pacific Airways customer service team, and be sure to keep a copy for your records.

If you are worried about your compensation eligibility, try our claim checker.

Check Your Claim Eligibility

What’s Next?

Cathay Pacific Airways should respond to you within six weeks; however, that’s not always the case. If they don’t, you can submit your claim directly to the enforcement body within the country that the flight issue occurred. They likely will not be able to overrule the decision; however, visibility into continued issues will help them hold the airlines accountable in the long term.

In some cases, airline’s may try to fight your claim to get out of paying. If that’s the case, flight compensation companies can advocate on your behalf to get you the money you deserve. They may need to go to court or mediate alternative discussions, which is why some may take a flat fee from your winnings.

At the end of the day, your time is valuable, and you should be compensated for your inconvenience. This simple Cathay Pacific Airways flight compensation form can help kickstart the process.

If you’re looking to get your compensation as quickly as possible, it’s worth considering using a flight compensation company. These companies have experience dealing with airlines and can often get a resolution much faster than if you were to try to handle the claim on your own. Bellow you can find the best claim companies that are out there. If you want to download your EC261 form, scroll down and click on “Download PDF” button.

Best Claim Companies

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You can find our full rankings here.