If something happens and you’re no longer able to take your Air France flight, you may be eligible for a refund. Here’s all you need to know.

24-hour Cancellation Policy

All flights are eligible for a full refund within 24 hours of your original booking, as long as it’s at least one week prior to your departure date. If you need to cancel, locate your confirmation email and follow the instructions. You should be able to cancel online or by contacting customer service.

Additional Refund Opportunities

If you have to cancel after the initial 24 hours have passed, then you may be eligible for a refund, but it depends on the type of fare you purchased. Unfortunately, Air France’s basic economy is not eligible for a refund, regardless of the circumstances outside the initial 24-hour window.

If you booked a refundable fare like business class, you are eligible to cancel or change your flight without any fees. If you cancel, you can get a full refund; however, the time it takes to process may vary based on your method of payment, so your refund may not be immediate.

If you face any issues, contact customer service for assistance. Even if you are not eligible for a refund, they may be able to award travel vouchers depending on the circumstances.


Air France gives refunds based on when you are trying to cancel your flight and the type of fare you purchased. Check your booking confirmation to see what you are eligible for.


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