Throughout the years, flying has developed into a very hectic experience and has drawn more complaints for many of the passengers. There is much more stringent security which increases the wait and the elevation in fuel costs inflates ticket prices. Many people are facing disrupted flights or delays and cancellations as well as overbooked flights when they reach the airport for their trip. Most travelers do not have any knowledge that there are specific rights that advocate for travelers to protect them and give them compensation for a variety of unfortunate situations that they may find themselves in.


When are you entitled to EU flight compensation?


EC Regulation Number 261/2004 establishes common rules for passenger compensation aid for flight delays in the European Union countries. These rules state that passengers are to be given compensation if their flight was departing or arriving in EU and was delayed due to airline’s fault. Compensation is given to a passenger who has experienced a delay of more than 3 hours. A flight delay in general can be any delay, though in order to qualify for compensation, the delay must put you at your final destination more than 3 hours late. A cancelled flight is considered eligible for compensation if it was cancelled less than 14 days before scheduled departure date. Bellow you will find the most common airline’s faults:

Airplane Technical Issues

If the airplane has mechanical or technical issues, such as faulty landing gear or questionable control systems, then the airplane is considered to have technical errors, and is not safe to proceed with the flight.

Airplane Rotation

Rotation situations involve the plane arriving late from its previous destination. This offsets the time it departs on its next scheduled flight route.

Operational Issues

Operational issues can include anything having to do with the planning of the flight. This normally involves route planning, but it could include other technicalities that affect the operation of the plane.


The law provides some level of flexibility here, since there are other scenarios where the flight may not be able to proceed. These reasons are not always foreseeable, therefore hard to document specifics.

When are you not entitled to EU flight compensation?


There are certain circumstances where the airline is not responsible for flight disruptions. If the airline is not responsible, then passengers do not qualify for compensation.

Delayed for Less Than 3 Hours

If you flight was delayed, but you still made it to your final destination in less than 3 hours late, then you do not qualify for compensation.

Flight Cancelled More Than 14 Days

A cancelled flight is not considered eligible for compensation if it was cancelled more than 14 days before scheduled departure date.

Airplane Manufacturing Flaws

Manufacturing flaws in the aircraft is considered to be no fault of the airline. Under these conditions, no compensation is required.

Bad Weather Conditions

If it is determined to be unsafe for the aircraft to depart, the airline is not at fault and compensation is not required.

Strikes and Incidents

Strikes are not considered the fault of the airline; therefore, compensation benefits do not apply.

Non-EU Flight/Operator

If your flight carrier isn’t registered in the EU, the flight does not qualify for compensation.

How much are you entitled to get?


Cancelled or delayed flight compensations are issued in different the amounts, dependent upon the flight distance: €250, €400 and €600.

Up to 1500 km

Passengers on flights up to 1500 km distance, can receive up to €250 compensation.

From 1500 km to 3500 km

If the distance was from 1500 km to 3500 km long, you qualify for up to €400 compensation.

More Than 3500 km

If your flight was over 3500 km in length, your compensation can be as high as €600.