When you’re flying through Paris Charles de Gaulle Airport, you are covered under EC 261, a powerful regulation that strives to hold airlines accountable for avoidable issues. If you face a delay or cancelation, you could claim up to €600. Here’s all you need to know to file your claim.
What are Your Passengers Rights
Your rights depend on if you’re flying on an EU-based carrier. If you are, you’re covered under all circumstances. If you’re not, you’ll be covered only if you’re leaving from or landing to Frankfurt Airport, though you can always contact customer service to see what they can do for you. Under EC 261, you could receive up to €600.
Flight Delay Compensation
If your flight is delayed, take a deep breath. It’s going to be okay! There are fewer things worse than being trapped in the airport, but it will be okay. The airline will help you get to where you need to be, and once you get there, you may be entitled to additional compensation.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
Most airlines cannot issue compensation at the airport, so you’ll need to contact customer service for assistance.
Flight Cancellation Compensation
If your flight is cancelled and you’re traveling through Frankfurt Airport, you should be covered under EU 261. If you’re at the airport, you should be entitled to care. Once you get to your final destination, contact customer service. They can help you get the compensation you’re entitled to under this powerful regulation.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
You can’t claim your additional compensation at their airport unless you’re canceled due to overbooking.
Calculate your compensation
What to Do in Case of Delays or Cancellations?
If you face a delay or cancellation when you are at Frankfurt Airport, the great news is that you will be covered under EU 261. Here’s what you need to do.
Delays
- Take note of your delay, including when you were notified, the length of delay, and more. This will be important as the amount of compensation you receive is dependent on these factors.
- If your delay is two hours or more, connect with customer service to receive care, including meals, hotels, transportation, communication, and more.
- After you get to your final destination, claim your compensation. Provide all details to help make your case.
Cancellation
- If your flight was cancelled while traveling through Frankfurt Airport, write down when you were notified, why your flight was cancelled, the delay it caused, and more. Anything that will be helpful.
- Talk with customer service to get on a new flight. Don’t worry about EU 261 until you get to your final destination.
- Once the dust has settled, claim your compensation. Depending on the circumstances, you could get up to €600.
The regulations vary, but the sooner you file, the better to get the compensation you deserve.
Recently Disrupted Flights in Paris Airport
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|
About Paris Airport
Paris Charles de Gaulle Airport is nearly 50 years old and serves as the principal airport serving Paris. It’s the largest international airport in France and is named after statesman Charles de Gaulle. It is a hub for Air France, Air France Cargo, and FedEx Express. It’s also a focus city of Air France Hop, easyJet, and Vueling.
Paris Charles de Gaulle Airport is a popular destination for legacy carriers who are a part of the three major airline alliances – Star Alliance, Oneworld, and SkyTeam. It is the world’s ninth busiest airport and Europe’s second busiest airport by passenger numbers.
Paris Airport Disruption Statistics
| Year | All Disrupted Flights | Cancelled Flights | Delayed Flights |
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Conclusion
Paris Charles de Gaulle Airport is a popular airport, and it’s covered under EC 261 because it’s part of the EU. Regardless of the airline you’re flying on. You should be covered if you depart from Paris Charles de Gaulle Airport. Based on the circumstances, you could receive up to €600. This page was updated on June 2023.