If you’re traveling through Palma Mallorca Airport and face a delay or cancellation, you could be eligible for up to €600 in compensation. Different circumstances impact just how much you’ll receive, and here’s all you need to know about filing a claim with your air carrier under this important regulation.
What are Your Passengers Rights
Your rights depend on if you’re flying on an EU-based carrier. If you are, you’re covered under all circumstances. If you’re not, you’ll be covered only if you’re leaving from or landing to Frankfurt Airport, though you can always contact customer service to see what they can do for you. Under EC 261, you could receive up to €600.
Flight Delay Compensation
If your flight is delayed, take a deep breath. It’s going to be okay! There are fewer things worse than being trapped in the airport, but it will be okay. The airline will help you get to where you need to be, and once you get there, you may be entitled to additional compensation.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
Most airlines cannot issue compensation at the airport, so you’ll need to contact customer service for assistance.
Flight Cancellation Compensation
If your flight is cancelled and you’re traveling through Frankfurt Airport, you should be covered under EU 261. If you’re at the airport, you should be entitled to care. Once you get to your final destination, contact customer service. They can help you get the compensation you’re entitled to under this powerful regulation.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
You can’t claim your additional compensation at their airport unless you’re canceled due to overbooking.
Calculate your compensation
What to Do in Case of Delays or Cancellations?
If you face a delay or cancellation when you are at Frankfurt Airport, the great news is that you will be covered under EU 261. Here’s what you need to do.
Delays
- Take note of your delay, including when you were notified, the length of delay, and more. This will be important as the amount of compensation you receive is dependent on these factors.
- If your delay is two hours or more, connect with customer service to receive care, including meals, hotels, transportation, communication, and more.
- After you get to your final destination, claim your compensation. Provide all details to help make your case.
Cancellation
- If your flight was cancelled while traveling through Frankfurt Airport, write down when you were notified, why your flight was cancelled, the delay it caused, and more. Anything that will be helpful.
- Talk with customer service to get on a new flight. Don’t worry about EU 261 until you get to your final destination.
- Once the dust has settled, claim your compensation. Depending on the circumstances, you could get up to €600.
The regulations vary, but the sooner you file, the better to get the compensation you deserve.
Recently Disrupted Flights in Palma Mallorca Airport
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|
About Palma Mallorca Airport
The Palma Mallorca Airport is a popular Spanish international airport located just 8 km outside of Palma, Mallorca, Spain. It is the third busiest airport in Spain, just after Madrid and Barcelona in terms of passenger volume. The Palma Mallorca Airport is a focus city of Air Europa, easyJet, Eurowings Europe, Jet2.com, Ryanair, and Vueling.
It consists of four modules, which are designed to handle up to 25 million passengers each year or 12,000 departing passengers per hour. Because of this, the Palma Mallorca Airport serves domestic and international destinations through daily and seasonal passenger and charter flights.
Palma Mallorca Airport Disruption Statistics
| Year | All Disrupted Flights | Cancelled Flights | Delayed Flights |
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Conclusion
EC 262 covers flights departing from the Palma Mallorca Airport, so if your airline cancels or delays your flight without notice due to an issue within their control, you could be eligible for compensation of up to €600. You have to file a claim with your airline to receive compensation. This page was updated on June 2023.