Flight delays and cancelations are inconvenient for passengers, airlines, and airports alike. If you are delayed or canceled while traveling through Ljubljana Airport, you could be eligible to receive compensation under EC 261. Here’s everything you need to know about this powerful regulation so you can file a successful claim.
What are Your Passengers Rights
Your rights depend on if you’re flying on an EU-based carrier. If you are, you’re covered under all circumstances. If you’re not, you’ll be covered only if you’re leaving from or landing to Frankfurt Airport, though you can always contact customer service to see what they can do for you. Under EC 261, you could receive up to €600.
Flight Delay Compensation
If your flight is delayed, take a deep breath. It’s going to be okay! There are fewer things worse than being trapped in the airport, but it will be okay. The airline will help you get to where you need to be, and once you get there, you may be entitled to additional compensation.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
Most airlines cannot issue compensation at the airport, so you’ll need to contact customer service for assistance.
Flight Cancellation Compensation
If your flight is cancelled and you’re traveling through Frankfurt Airport, you should be covered under EU 261. If you’re at the airport, you should be entitled to care. Once you get to your final destination, contact customer service. They can help you get the compensation you’re entitled to under this powerful regulation.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
You can’t claim your additional compensation at their airport unless you’re canceled due to overbooking.
Calculate Your Compensation
What to Do in Case of Delays or Cancellations?
If you face a delay or cancellation when you are at Frankfurt Airport, the great news is that you will be covered under EU 261. Here’s what you need to do.
Delays
- Take note of your delay, including when you were notified, the length of delay, and more. This will be important as the amount of compensation you receive is dependent on these factors.
- If your delay is two hours or more, connect with customer service to receive care, including meals, hotels, transportation, communication, and more.
- After you get to your final destination, claim your compensation. Provide all details to help make your case.
Cancellation
- If your flight was cancelled while traveling through Frankfurt Airport, write down when you were notified, why your flight was cancelled, the delay it caused, and more. Anything that will be helpful.
- Talk with customer service to get on a new flight. Don’t worry about EU 261 until you get to your final destination.
- Once the dust has settled, claim your compensation. Depending on the circumstances, you could get up to €600.
The regulations vary, but the sooner you file, the better to get the compensation you deserve.
Recently Disrupted Flights in Ljubljana Airport
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|
About Ljubljana Airport
Once known as Brnik Airport, Ljubljana Joze Pucnik Airport – Ljubljana Airport for short – is the largest airport in Slovenia, located about 24 km outside the city at the foothills of the Kamnik Sainja Alps. It was first opened in 1963 and has been connecting the country with international and domestic travel locations ever since.
Currently, the Ljubljana Airport consists of one terminal and one runway, though massive expansion plans are underway to add an additional cargo terminal and expand existing buildings by 2040. The airport operates many regular and seasonal passenger and cargo flights throughout Europe and the Middle East.
Ljubljana Airport Flight Disruption Statistics
| Year | All Disrupted Flights | Cancelled Flights | Delayed Flights |
|---|
Conclusion
When you’re traveling through Ljubljana Airport, you are covered under EC 261. It’s important to check the circumstances of your flight’s delay or cancelation to see what you qualify for under this important law. Once you understand your rights, file a claim directly with your airline to receive your compensation. This page was updated in 2024.
