EC 261 holds airlines accountable for avoidable issues, requiring them to pay out for delays, cancelations, and more. If you’re flying through Dublin Airport, you’re covered, regardless of the airline you use. Here’s all you need to know to file your claim successfully and get the money you deserve.


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What are Your Passengers Rights


Your rights depend on if you’re flying on an EU-based carrier. If you are, you’re covered under all circumstances. If you’re not, you’ll be covered only if you’re leaving from or landing to Frankfurt Airport, though you can always contact customer service to see what they can do for you. Under EC 261, you could receive up to €600.


Flight Delay Compensation

If your flight is delayed, take a deep breath. It’s going to be okay! There are fewer things worse than being trapped in the airport, but it will be okay. The airline will help you get to where you need to be, and once you get there, you may be entitled to additional compensation.

  • Flights up to 1,500 km: €250
  • Flights between 1,500 and 3,500 km: €400
  • Flights over 3,500 km: €600

Most airlines cannot issue compensation at the airport, so you’ll need to contact customer service for assistance.


Read More About Flight Delay Compensation


Flight Cancellation Compensation

If your flight is cancelled and you’re traveling through Frankfurt Airport, you should be covered under EU 261. If you’re at the airport, you should be entitled to care. Once you get to your final destination, contact customer service. They can help you get the compensation you’re entitled to under this powerful regulation.

  • Flights up to 1,500 km: €250
  • Flights between 1,500 and 3,500 km: €400
  • Flights over 3,500 km: €600

You can’t claim your additional compensation at their airport unless you’re canceled due to overbooking.


Read More About Flight Cancellation Compensation


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Where were you flying to?


What to Do in Case of Delays or Cancellations?


If you face a delay or cancellation when you are at Frankfurt Airport, the great news is that you will be covered under EU 261. Here’s what you need to do.


  • Take note of your delay, including when you were notified, the length of delay, and more. This will be important as the amount of compensation you receive is dependent on these factors.
  • If your delay is two hours or more, connect with customer service to receive care, including meals, hotels, transportation, communication, and more.
  • After you get to your final destination, claim your compensation. Provide all details to help make your case.



  • If your flight was cancelled while traveling through Frankfurt Airport, write down when you were notified, why your flight was cancelled, the delay it caused, and more. Anything that will be helpful.
  • Talk with customer service to get on a new flight. Don’t worry about EU 261 until you get to your final destination.
  • Once the dust has settled, claim your compensation. Depending on the circumstances, you could get up to €600.

The regulations vary, but the sooner you file, the better to get the compensation you deserve.


Recently Disrupted Flights in Dublin Airport


Date Airline (Flight number) Route Status Your compensation


About Dublin Airport



Dublin Airport is located in Collinstown, Ireland, which is about 7 km outside the city’s center. It serves the greater Dublin area and acts as a hub for Aer Lingus and a focus city for Ryanair and TUI Airways, offering international services to millions of passengers annually.

Dublin Airport is Ireland’s busiest airport by passenger traffic and the 12th busiest airport in Europe. It primarily offers short, medium, and long-haul flights that focus on North America and the Middle East, though it also has many destinations in Europe. Due to a large number of travelers, US border preclearance is offered at Dublin Airport.

Dublin Airport Disruption Statistics


Year All Disrupted Flights Cancelled Flights Delayed Flights




Dublin Airport is covered under EC 261, regardless of the airline you use. That means you could claim up to €600 in compensation if you face an avoidable delay or cancelation when traveling through Dublin Airport. To receive your compensation, you have to file a claim directly with your airline. This page was updated on June 2023.


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