International and domestic travelers through Spain trust Barcelona Airport, but if your airline delays or cancels your flight, it can be frustrating. Under EC 261, you could file a claim for additional compensation as long as they are at fault. Here’s all you need to know to file your claim.

This article was updated on October 2022.

 

What are Your Passengers Rights

 

Your rights depend on if you’re flying on an EU-based carrier. If you are, you’re covered under all circumstances. If you’re not, you’ll be covered only if you’re leaving from or landing to Frankfurt Airport, though you can always contact customer service to see what they can do for you. Under EC 261, you could receive up to €600.

 

Flight Delay Compensation

If your flight is delayed, take a deep breath. It’s going to be okay! There are fewer things worse than being trapped in the airport, but it will be okay. The airline will help you get to where you need to be, and once you get there, you may be entitled to additional compensation.

  • Flights up to 1,500 km: €250
  • Flights between 1,500 and 3,500 km: €400
  • Flights over 3,500 km: €600

Most airlines cannot issue compensation at the airport, so you’ll need to contact customer service for assistance.

 

Read More About Flight Delay Compensation

 

Flight Cancellation Compensation

If your flight is cancelled and you’re traveling through Frankfurt Airport, you should be covered under EU 261. If you’re at the airport, you should be entitled to care. Once you get to your final destination, contact customer service. They can help you get the compensation you’re entitled to under this powerful regulation.

  • Flights up to 1,500 km: €250
  • Flights between 1,500 and 3,500 km: €400
  • Flights over 3,500 km: €600

You can’t claim your additional compensation at their airport unless you’re canceled due to overbooking.

 

Read More About Flight Cancellation Compensation

 

Calculate your compensation

 

Where were you flying to?

 

What to Do in Case of Delays or Cancellations?

If you face a delay or cancellation when you are at Frankfurt Airport, the great news is that you will be covered under EU 261. Here’s what you need to do.

Delays

  • Take note of your delay, including when you were notified, the length of delay, and more. This will be important as the amount of compensation you receive is dependent on these factors.
  • If your delay is two hours or more, connect with customer service to receive care, including meals, hotels, transportation, communication, and more.
  • After you get to your final destination, claim your compensation. Provide all details to help make your case.

 

Cancellation

  • If your flight was cancelled while traveling through Frankfurt Airport, write down when you were notified, why your flight was cancelled, the delay it caused, and more. Anything that will be helpful.
  • Talk with customer service to get on a new flight. Don’t worry about EU 261 until you get to your final destination.
  • Once the dust has settled, claim your compensation. Depending on the circumstances, you could get up to €600.

The regulations vary, but the sooner you file, the better to get the compensation you deserve.

 

Recently Disrupted Flights in Barcelona Airport

 

Date Airline (Flight number) Route Status Your compensation
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About Barcelona Airport

 

 

The Josep Tarradellas Barcelona – El Prat Airport – more commonly known as Barcelona Airport – is an international airport that’s located about 15 km from Barcelona proper. It serves as a hub for Level and Vueling airlines, as well as a focus city of Air Europa, EasyJet, Iberia, and Ryan Air.

Barcelona Airport is Spain’s second largest and second busiest airport, handling millions of passengers each year. It has two terminals, though Terminal 1 is the most frequently used. It includes over 250 check-in counters, 60 jetways, and 15 baggage claims to help move passengers in and out, connecting them with destinations worldwide.

 

Barcelona Airport Disruption Statistics

 

Year All Disrupted Flights Cancelled Flights Delayed Flights
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Conclusion

 

EC 261 covers flights departing from Barcelona Airport because they’re in the EU, though there are other circumstances that may qualify under this powerful regulation. If your airline delays or cancels your flight, and they could have avoided it, you could receive up to €600 in additional compensation for your troubles.

 

Claim Your Flight Compensation Now