Traveling through Athens Airport can be disheartening if your flights are delayed or canceled. It’s even worse if the issues could have been avoided. That’s why the EU introduced EC 261 to protect passengers. Here’s all you need to know about this law and file a claim to receive up to €600.
What are Your Passengers Rights
Your rights depend on if you’re flying on an EU-based carrier. If you are, you’re covered under all circumstances. If you’re not, you’ll be covered only if you’re leaving from or landing to Frankfurt Airport, though you can always contact customer service to see what they can do for you. Under EC 261, you could receive up to €600.
Flight Delay Compensation
If your flight is delayed, take a deep breath. It’s going to be okay! There are fewer things worse than being trapped in the airport, but it will be okay. The airline will help you get to where you need to be, and once you get there, you may be entitled to additional compensation.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
Most airlines cannot issue compensation at the airport, so you’ll need to contact customer service for assistance.
Flight Cancellation Compensation
If your flight is cancelled and you’re traveling through Frankfurt Airport, you should be covered under EU 261. If you’re at the airport, you should be entitled to care. Once you get to your final destination, contact customer service. They can help you get the compensation you’re entitled to under this powerful regulation.
- Flights up to 1,500 km: €250
- Flights between 1,500 and 3,500 km: €400
- Flights over 3,500 km: €600
You can’t claim your additional compensation at their airport unless you’re canceled due to overbooking.
Calculate your compensation
What to Do in Case of Delays or Cancellations?
If you face a delay or cancellation when you are at Frankfurt Airport, the great news is that you will be covered under EU 261. Here’s what you need to do.
Delays
- Take note of your delay, including when you were notified, the length of delay, and more. This will be important as the amount of compensation you receive is dependent on these factors.
- If your delay is two hours or more, connect with customer service to receive care, including meals, hotels, transportation, communication, and more.
- After you get to your final destination, claim your compensation. Provide all details to help make your case.
Cancellation
- If your flight was cancelled while traveling through Frankfurt Airport, write down when you were notified, why your flight was cancelled, the delay it caused, and more. Anything that will be helpful.
- Talk with customer service to get on a new flight. Don’t worry about EU 261 until you get to your final destination.
- Once the dust has settled, claim your compensation. Depending on the circumstances, you could get up to €600.
The regulations vary, but the sooner you file, the better to get the compensation you deserve.
Recently Disrupted Flights in Athens Airport
| Date | Airline (Flight number) | Route | Status | Your compensation |
|---|
About Athens Airport
Athens Airport is the largest international airport in Greece, located in Spata. While it initially opened in 2001 to help service the 2004 Summer Olympics, it’s now a critical part of the country’s air travel infrastructure. It serves as a hub for Aegean Airlines, Olympic Air, Ryanair, Sky Express, and Volotea.
Athens Airport is the 15th busiest airport in Europe and the busiest and largest airport in the Balkan peninsula. It has two terminals and two runways to help support air traffic throughout Europe, Africa, Asia, the Middle East, and North America. Additional seasonal flights throughout the year are added to support increased passenger demand.
Athens Airport Disruption Statistics
| Year | All Disrupted Flights | Cancelled Flights | Delayed Flights |
|---|
Conclusion
EC 261 covers passengers who are traveling through Athens Airport, regardless of their airline, if their flight is canceled or delayed without proper notice and good reason. This law guarantees additional compensation of up to €600 per passenger, but you have to file with your airline directly to be eligible. This page was updated on June 2023.