If your plans change and you need to cancel your Wizz Air flight, you can request a refund. It may take some time to hit your account, so here’s all you need to know.
Requesting a Refund on Wizz Air
Typically, if you request a refund, it should be processed within 72 hours of the initial request. However, it may take longer, depending on the method you wish to receive your refund.
If you want it credited back to your credit card, debit card, bank transfer, or whatever the original payment method was, you’ll need to call the call center. If you are eligible for a refund, you will get it back on your original payment method, less a cancellation fee. You will not be charged the Call Centre Transaction Fee.
If you paid using travel credits or want to receive travel credits, it will go directly to your account, less the fees. Keep in mind that you added Wizz Flex to your fare, these fees may not apply, but you will not be refunded for the cost of Wizz Flex on your initial booking.
If Wizz Air cancelled the flight, you may not be subject to the cancellation fees and could claim additional compensation under EC 261.
If you are requesting Wizz Air travel credits, you can expect to see them on your account within 72 hours. If you want a refund to your original method of payment, it may take longer depending on how long it takes to process the translation on the financial institution’s side.