When you check a bag with British Airways, you trust it will arrive at your final destination. What happens when it doesn’t? Does British Airways compensate you for your delayed baggage? They may, and here’s what you need to know.
Delayed Baggage Compensation
In order to get any compensation, you need to file a claim with them. You need to work with agents to try to locate the bag. If it was properly tagged, it should be tracked within the system. You have 21 days to file a claim of the bag being missing or seven days if you receive the bag.
Most bags are returned within 72 hours, but you may need to purchase items in the meantime. British Airways may compensate you for your essential items up to a reasonable amount as they work to locate your bag. Make sure to keep all your receipts. You will need them to file a claim.
You can also check with your credit card to see if they include travel insurance on the purchase or if you had a supplementary policy to cover travel issues. Delayed baggage is not covered under EC 261, but you may be able to file a claim under the Montreal Convention based on where your luggage was lost.
British Airways should compensate you for the essentials needed as they work to locate your lost bag. Be sure to keep your receipts and file a claim within 21 days in order to be compensated for the additional expenses you incurred.