When you’re travelling, there could be any number of reasons why your flight is cancelled. Is there inclement weather where you’re leaving from? What about at your destination? Perhaps there are strikes at your airport, or you just want to verify your flight details before you leave.
Technically, airlines are required to give you advanced notice – up to 14 days or more – when they are cancelling your flight, but that’s not always the case. So, how do you check if your flight has been cancelled? And, if so, how do you know if you’re eligible for compensation?
The best way to check the status of your flight is to go directly to your flight provider to see the latest flight information. You can also click here to check our flight cancellation page to view your flight status and see if you’re eligible for compensation under EC 261.
Key Takeaways
- If you suspect that your flight may be cancelled, your first step should be to check with your airline directly. You can do this by visiting their website, using their app, or contacting their customer service.
- If your flight has been cancelled, you may be eligible for compensation under EC 261, but there are specific requirements that must be met. For example, the airline must be at fault for the cancellation and you must be departing from or arriving at an EU airport on an EU-based airline.
- If you are eligible for compensation, it’s important to keep all records related to the cancellation and file a claim with the airline or a compensation company. Be prepared to provide documentation and evidence to support your claim, and consider partnering with a reputable compensation company to help you navigate the process.
Check With The Airline
Your airline is going to be the best source for the latest information on your flight, so if you think your flight may be in danger of being cancelled, it’s best to check there first.
Visit the airline’s website or open up your app and enter your flight information. If you have an account, your flight may already show up in the system so you can simply click on it to check the status.
You could also be notified by text, email, or app, so make sure to check all modes of communication for the latest information. Keep in mind that the website may be updated quicker, so there could be delays in other communication channels. Be sure to keep this information as it will be important when you file a claim.
Bottom line, airlines are required to notify you if your flight is cancelled, so you shouldn’t have to seek out that information on your own unless you want to. If you still need to travel, make sure to book another flight or work directly with the airline customer service to get on the next available flight.
Seek Flight Compensation
If your flight has been cancelled, you could be eligible for compensation under EC 261 as long as you qualify. If the airline was at fault for the cancellation and did not notify you 14 days or more prior to your departure, you could receive up to £600 for your inconvenience. The amount of which will depend on several factors, including the length of your flight and where your flight takes place.
Our Flight Cancellation Tracker can show you not only the status of your flight, but also share just how much you could be eligible to receive under EC 261. This is on top of a full or partial refund from your airline or getting rebooked on a new flight. As long as they were at fault for the cancellation, you can file a claim.
Be sure to first settle your flight before filing a claim, and then contact customer service. Include any communication regarding the cancellation to back up your claim. The airline will review your case and determine if you have a claim. In some cases, they will deny it for insufficient proof, so make sure that you keep everything.
You may also need to partner with a flight compensation company to help you get the compensation you are owed. The airlines are required to pay out if they’re at fault and didn’t give you the proper notice, but it’s up to you to file a claim.
You can check if your fight has been cancelled and how much you could be owed using our handy tool to get the process started.
Frequently Asked Questions
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How can I check if my flight has been cancelled?
The best way to check your flight status is to go directly to your flight provider to see the latest flight information. You can also check our flight cancellation page to view your flight status.
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Will I be notified if my flight is cancelled?
Airlines are required to notify you if your flight is cancelled, so you should receive communication from them if this happens. However, it’s always a good idea to check directly with your airline to confirm the status of your flight.
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How much notice am I entitled to if my flight is cancelled?
Technically, airlines are required to give you advanced notice – up to 14 days or more – when they are cancelling your flight, but that’s not always the case.
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Am I eligible for compensation if my flight is cancelled?
If your flight is cancelled due to the fault of the airline, and you meet certain eligibility criteria, you may be eligible for compensation under EC 261. This includes departing from or arriving at an EU airport on an EU-based airline.
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How do I file a claim for compensation if my flight is cancelled?
If you are eligible for compensation, you can file a claim directly with the airline or partner with a reputable compensation company to help you navigate the process. Be sure to keep all records and documentation related to the cancellation to support your claim.
