Frequently Asked Questions

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Frequently Asked Questions2023-09-20T11:19:27+01:00
1909, 2023

What Is a Wildcat Strike in Aviation?

Unions are in place to protect workers' rights, making sure that they have representation at the table during important negotiations. Unfortunately, sometimes these discussions are at a stalemate, causing strikes. This effectively stops work until an agreement is made. There are different types of strikes that occur in the airline industry, including wildcat strikes. In this article, we’ll discuss what’s a wildcat strike and what it can mean for you when you’re traveling since it will likely cause flight delays or cancellations. You have rights if this occurs, so let’s get started so you know what to expect. [...]

1609, 2023

How to Check If My Flight Has Been Cancelled?

When you’re travelling, there could be any number of reasons why your flight is cancelled. Is there inclement weather where you’re leaving from? What about at your destination? Perhaps there are strikes at your airport, or you just want to verify your flight details before you leave. Technically, airlines are required to give you advanced notice - up to 14 days or more - when they are cancelling your flight, but that’s not always the case. So, how do you check if your flight has been cancelled? And, if so, how do you know if you’re eligible for [...]

1208, 2023

Is there an EU 261 Law in Australia?

If you’re flying to land down under, you may be wondering if there are any regulations in place to protect you in the case of any flight issues. If you’re familiar with flight compensation law, you may be aware of EU 261, which is a European regulation that holds airlines accountable for delays, cancellations, missed connections, lost luggage, and more. Under this law, you could receive up to $700 (€600) in compensation, and that applies if you are traveling to Australia from Europe - and in some cases, vice versa! There are many factors that come into play when it [...]

508, 2023

Is there an EU 261 Law in Canada?

EU 261 is a very cut and dry flight compensation law that outlines what passengers are entitled to if they face a delay, cancellation, or other flight issues while traveling in or through Europe. Depending on the circumstances, you could be eligible to claim up to $700 (€600), but the trick is the issue needs to occur during European travel for EU 261 to apply. Now, just because there isn’t a direct EU 261 law in Canada that applies doesn’t mean that there aren’t other regulations in place to help protect passengers, namely the Montreal Convention. Here’s everything [...]

2907, 2023

Is There an EU261 Law in the USA?

Europe has great regulations in place to protect its airline passengers, holding airlines accountable for delays or cancellations that could have been avoided. EC 261 helps passengers get compensated for their troubles, and you may be wondering if there are similar laws in place throughout the world, particularly in the United States of America. Unfortunately, there are no similar overarching laws in place; however, that doesn’t mean you’re still not protected. In some cases, EC 261 may apply, while there are other regulations in place that can help you recover losses if you are bumped due to overbooking. [...]

701, 2023

What Is An Average Flight Delay Compensation?

Depending on where you’re traveling, you may be eligible for compensation if your flight is delayed and the airline is at fault. The average amount depends on several different factors, including the regulations in place, the circumstances of your delay, and more. Let’s explore the average flight delay compensation by country so you know what to expect if you face any issues. Key Takeaways Flight delay compensation varies greatly depending on where you are traveling, and the regulations in place. Europe has clear laws in place that provide compensation for delays, while the United States does not. The [...]

1211, 2022

When Can Airlines Refuse to Pay Compensation?

In theory, regulations like EC 261, Brazilian ANAC 400, and the Montreal Convention protect passenger rights when their flights are canceled or delayed. They outline clear expectations that airlines must follow to pay out for their inconvenience. However, it’s not always cut and dry. Airlines are a business, and they want to protect their bottom line. They won’t voluntarily pay you out under these regulations. Instead, you have to contact them after the fact to do so. You’ll submit your documentation to prove your claim, and oftentimes, they’ll reject it - even if you have a viable case! [...]

1508, 2022

How Do Flights Get Overbooked?

Overbooking flights is a common phrase that we hear. Many passengers encounter unprecedented delays due to this practice of airlines and often end up being stranded. Some people travel with families and kids, while others need to attend important work conferences, job interviews, or take an exam in a different country. The carelessness of airlines can not only cost you time, money, and energy, but you may also end up missing once-in-a-lifetime opportunities. Additionally, booking another flight, finding a seat, and paying extra money on top of the hassle you face as a passenger can be highly agitating. [...]

1406, 2022

How Do You Know If A Flight Is Overbooked?

Overbooked or oversold flights have become a common occurrence, especially for frequent fliers. If you are travelling during the holiday or peak tourism season, you should look for overbooked flights. Airlines often oversell the flights during these times as the ticket prices are at an all-time high, and letting even one seat go vacant on a plane can mean a loss for the airline. To avoid this, airlines oversell the flights considering some passengers will inevitably not show up at the last minute. This often holds true as despite having confirmed bookings, some passengers are a no-show for [...]

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