FAQ

As travel becomes increasingly global, understanding your rights as a passenger is crucial. If you're regularly jet-setting between the UK and the EU, you might wonder what [...]

Airline strikes can be stressful. There are many different unions that can strike and completely derail your travel plans. There are some strikes that are pre-planned, while [...]

While it’s not common, airlines can declare bankruptcy, leaving passengers wondering what their rights are and if they are even going to be able to travel. It’s [...]

Travelling can be stressful enough on your own, and once you add an infant, it can take it to the next level. You have rights when you [...]

The words airline strike is enough to strike fear in most travellers. You can’t effectively fly if key members of the flight crew are on strike and [...]

Flying is stressful enough, but when people are acting out on the plane, it can make it even worse. Some of these issues can even cause the [...]

Your flight was delayed or cancelled. It’s unfortunate, but it happens. The first thing you need to do is take a deep breath and make alternative accommodations [...]

Not everyone is on their best behaviour when they are on an airplane. Perhaps they are overserved and start making a scene, or maybe they just lost [...]

If there are changes to your reservation after you’ve booked it, you may be entitled to compensation under EC 261. Here’s all you need to know. Key [...]

Unions are in place to protect workers' rights, making sure that they have representation at the table during important negotiations. Unfortunately, sometimes these discussions are at a [...]