Updated on February 5, 2024.
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Flight cancellations are common and often inevitable. So, if you’re a regular traveler, there’s almost no way you can avoid it.

Everybody hates delays and cancellations, and you often can’t avoid them. But you still have a choice on how to react to the situation. Either you can be angry and frustrated, or you can remain calm and think about making the best of a flight cancellation.

This article will discuss the things you need to do when your flight is cancelled.

Key Takeaways

  • While flight cancellations can be frustrating, losing your cool won’t help you get to your destination any faster. Stay calm and think about your options.
  • Call the airline: If your flight is cancelled, call the airline’s customer service representative to rebook your flight or ask for hotel accommodation if needed.
  • Know your rights: Depending on the circumstances of the cancellation, you may be entitled to compensation or assistance. Familiarize yourself with your rights as a passenger and consider consulting with flight cancellation compensation companies if needed.
  • Stay informed: Keep yourself informed about any changes or updates regarding your flight, either by signing up for alerts or regularly checking the airline’s website or app.
  • Consider alternative transportation: In case of cancellations or delays, it may be worth considering alternative transportation options such as trains, buses, or rental cars.

Don’t Panic

Don’t panic. The first tip is not to lose your cool in the face of a cancelled flight. Standing at the counter shouting, screaming, and cursing will get you nothing and nowhere (no pun intended). You can’t control the weather. And you can’t control the maintenance problem. The plane will not fly no matter how much you get mad or panic until all the issues are resolved.

So, keep your cool and think about your options. Let’s discuss those.

Call the Airline’s Customer Service Representative

If your flight is cancelled, maybe more flights are being cancelled. That means all the customer care representatives are probably busy handling the (rightfully) angry customers. So, if you go there, they may not listen to you properly.

So the next thing you need to do is skip all this nuisance.

Google the airline number you have booked your ticket for, dial their customer care number, and politely ask them why the cancellation. Then tell them what problems you will face because of the flight cancellation and ask them to rebook you on the next flight available.

Ask The Airline To Get You A Hotel

Most of the time, airlines are responsible for flight cancellations, so ask the airline to get you hotel accommodation if your flight is cancelled for a long period.

Even though the law doesn’t compel airlines to do so, many airlines will find you a hotel and free transportation over to that hotel. So, make sure to ask about it because trust me waiting at the airport for the next flight is not fun.

Check The Airline Status Online

Check online by downloading the app or visiting their website a night before your flight or right before heading to the airport. Most airlines put the latest status of the airline instantly if the flight is cancelled or delayed.

Ask For A Full Cash Refund

what to do when flight is cancelled?

According to the EU Regulation 261/2004, “airlines should inform customers about cancellations at least 14 days before departure”. So, if they don’t tell you 14 days before departure, they are liable to offer compensation to their passengers depending upon the flight distance.

You can also get a refund or a ticket replacement.

To ease out the process, you can consult flight cancellation compensation companies that’ll do all the hard work for you.

Conclusion

A cancelled flight can be the most frustrating thing in your travel experiences. However, it’s important to remember that although it’s frustrating, losing your cool will not get you to your destination, but remaining calm will. Flight cancellation can happen anytime for various reasons, so it’s good to be prepared for it in advance.

If you’ve recently experienced a flight cancellation and are looking for compensation, visit this page to find the best flight cancellation compensation companies.

Frequently Asked Questions

  • What should I do if my flight is cancelled?

Don’t panic. Call the airline’s customer service representative, ask for rebooking options, and inquire about hotel accommodations if needed.

  • Can I get compensation for a cancelled flight?

Depending on the circumstances of the cancellation, you may be entitled to compensation or assistance. Familiarize yourself with your rights as a passenger and consider consulting with flight cancellation compensation companies if needed.

  • Should I wait in line at the airport to rebook my flight?

Calling the airline’s customer service representative instead of waiting in line is generally more efficient. They can often rebook your flight faster than the airport staff.

  • What should I do if I miss my connecting flight due to a cancellation?

If you miss a connecting flight due to a cancellation, contact the airline’s customer service representative for assistance with rebooking. If the airline is responsible for the delay, they may also provide hotel accommodations and transportation.

  • Can I get a refund for a cancelled flight?

You may be able to get a refund or a ticket replacement, depending on the airline’s policies and the circumstances of the cancellation.

  • How can I stay informed about changes or updates to my flight?

Sign up for alerts or regularly check the airline’s website or app for the latest information on your flight’s status.