Flight cancellations are common and often inevitable. So, if you’re a regular traveler, there’s almost no way you can avoid it.
Everybody hates delays and cancellations, and you often can’t avoid them. But you still have a choice on how to react to the situation. Either you can be angry and frustrated, or you can remain calm and think about making the best of a flight cancellation.
This article will discuss the things you need to do when your flight is cancelled.
Don’t panic. The first tip is not to lose your cool in the face of a cancelled flight. Standing at the counter shouting, screaming, and cursing will get you nothing and nowhere (no pun intended). You can’t control the weather. And you can’t control the maintenance problem. The plane will not fly no matter how much you get mad or panic until all the issues are resolved.
So, keep your cool and think about your options. Let’s discuss those.
Call the Airline’s Customer Service Representative
If your flight is cancelled, maybe more flights are being cancelled. That means all the customer care representatives are probably busy handling the (rightfully) angry customers. So, if you go there, they may not listen to you properly.
So the next thing you need to do is skip all this nuisance.
Google the airline number you have booked your ticket for, dial their customer care number, and politely ask them why the cancellation. Then tell them what problems you will face because of the flight cancellation and ask them to rebook you on the next flight available.
Ask the Airline to Get You a Hotel
Most of the time, airlines are responsible for flight cancellations, so ask the airline to get you hotel accommodation if your flight is cancelled for a long period.
Even though the law doesn’t compel airlines to do so, many airlines will find you a hotel and free transportation over to that hotel. So, make sure to ask about it because trust me waiting at the airport for the next flight is not fun.
Check the Airline Status Online
Check online by downloading the app or visiting their website a night before your flight or right before heading to the airport. Most airlines put the latest status of the airline instantly if the flight is cancelled or delayed.
Ask For a Full Cash Refund
According to the EU Regulation 261/2004, “airlines should inform customers about cancellations at least 14 days before departure”. So, if they don’t tell you 14 days before departure, they are liable to offer compensation to their passengers depending upon the flight distance.
You can also get a refund or a ticket replacement.
To ease out the process, you can consult flight cancellation compensation companies that’ll do all the hard work for you.
A cancelled flight can be the most frustrating thing in your travel experiences. However, it’s important to remember that although it’s frustrating, losing your cool will not get you to your destination, but remaining calm will. Flight cancellation can happen anytime for various reasons, so it’s good to be prepared for it in advance.
If you’ve recently experienced a flight cancellation and are looking for compensation, visit this page to find the best flight cancellation compensation companies.