EC261/2004 Compensation Claim Form

Did you know that using a flight compensation company can save you time and stress when it comes to getting your compensation? These companies have a deep understanding of the regulations and laws surrounding flight delays and cancellations, which means they can often get a resolution much faster than if you were to handle the claim on your own.

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If you’re looking to get your compensation as quickly as possible, it’s worth considering using a flight compensation company. These companies have experience dealing with airlines and can often get a resolution much faster than if you were to try to handle the claim on your own. Bellow you can find the best claim companies that are out there. If you want to download your EC261/2004 form, scroll down and click on „Download PDF“ button..

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1/7

1. Travel Distance
2. Complaint
3. Additional Information
4. Submitted By
5. Flight Details
6. Passenger Details
7. Download Form

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Hi! Let's check if your disrupted flight is eligible for compensation. Where were you flying to?

Departing from

Final destination

Distance: KM

Now onto the flight disruption itself. What actually happened?

My flight was delayed My flight was cancelled I was denied boarding Downgraded the service class

How long were you delayed to reach the final airport?

5 hours or more 4 hours or more 3 hours or more 2 hours or more

When were you informed about the fact that your flight was cancelled?

After arriving at the airport Less than 1 week earlier between 7 days and 2 weeks earlier more than 2 weeks earlier?

Were you offered an alternative flight?

YES No

Did you volunteer not to board the aircraft?

Yes No

You had a reservation in?

First Class Business Class

Did you receive assistance from the airline or its agent during your long delay?

Yes

What kind of assistance has been provided to you?

Meals Refreshments Place of accommodation if delay resulted in an overnight stay Transfer between airport and place of accommodation Communication facilities (telephone calls, fax or e-mail messages) Other services

Did you receive any financial compensation?

Yes No

Did your flight still serve a purpose?

Yes No

If your journey had already commenced: were you offered a seat on a flight back to your first point of departure?

Yes No

In case you decided not to continue your journey, were you offered a refund?

Yes

for the whole ticket price for the non-used flight coupons

Were you informed about the reason why your flight was cancelled?

Yes

Did the airline call for volunteers?

Yes No I don’t know

Did the airline refuse your boarding for reasons of safety, security, health or inadequate travel documents?

Yes No I don’t know

Did you present yourself at the boarding gate not later than the time indicated on your boarding pass?

Yes No

Did you receive assistance from the airline or its agent at the airport?

Yes

What kind of assistance has been provided to you?

Did you receive any financial compensation?

Yes No

Were you offered the choice between a re-fund OR a re-routing to your final destination?

Yes

I chose the refund option

I was offered a refund for the whole ticket price I was offered a refund for non-used flight coupons [please specify]

I chose the rerouting option

Only refund was offered Only re-routing to my final destination was offered [please specify]

I actually travelled in:

Business Class Economy Class

Did you receive any refund as a consequence of this downgrading?

Yes No

What was the price of your ticket?

Complaint submitted by:

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Complaint concerning the following flight:

Scheduled time of departure Actual time of departure Scheduled time of arrival Actual time of arrival

Passenger details for the provided flight details:

Name of Passenger	Please indicate if Adult, Child or Infant	Please indicate if special assistance was required
		YESspecial assistance required
		YESspecial assistance required
		YESspecial assistance required
		YESspecial assistance required
		YESspecial assistance required

Did the passenger(s) hold a confirmed reservation on the flight concerned?

Yes No

Did the passenger(s) present themselves at the check-in desk at the latest at the time indicated by the airline (or if no time was indicated: not later than 45 minutes before the published departure time of the flight)?

Yes No

Did the passenger(s) present themselves at the boarding gate before the time indicated on the boarding card?

Yes No

Did the airline provide the passenger(s) with information on their rights?

Yes No

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Best Claim Companies

Best Overall

Visit Skycop

Most Popular

Visit AirHelp

Best Usability

Visit ClaimCompass

You can find our full rankings here.

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