Flying is a stressful time. Getting to the airport, making it through security, getting your luggage checked, etc. So much to worry about in such a short period. Things seem to be going alright when out of nowhere you see that your flight has been canceled. Now that you’re stranded, you need to book a replacement flight, but that could make you hours late to your final destination. Your time has been wasted and your day of travel is ruined. Where do you turn from here?
10 Best Flight Cancellation Compensation Companies in United Kingdom
You need the compensation due to you for your canceled flight and wasted time. Luckily there are companies out there who fight for passengers who lost their flight due to a disruption by the airline. It might feel as though you’re on your own in a battle for compensation from the airline company, but you’re not. Finding the right company to handle your case for compensation can be difficult as there are so many options. We’ve compiled a guide of the 10 best companies to help you make the compensation process much simpler.
Pick the best flight cancellation compensation company in UK and get up to €600!
Overall, Skycop provides a lot of information and a streamlined process for getting compensation from airlines. They pride themselves on getting people the money that they are owed, and their customer service and amount of people that they have successfully served provides a tangible reflection of this passion. Skycop has a very informative and secure website that explains the process and what it may entail very well. Their staff and willing to work through several months of claims and negotiations to get results, and past customers say they do this patiently and graciously. Skycop provides all the information you need to decide if you want to use their company to claim compensation from airlines. They have low commissions, but they put plenty of time and effort into the process that would otherwise take months of further disruption to your life and schedule. They make it worth it to open a claim and begin the process to see if you can get anything back your disrupted travel experience.
Air Help claims to be the leading travel compensation site for airline cancellations, delays, and overbooking. They have been reviewed on over 70,000 occasions and have maintained a rating above 9/10, which is impressive for any business. Their compensation amounts are higher than other airline compensation sites, while maintaining the industry standard 35% success fee, which is completely risk free. It’s clear that the team members at Air Help are knowledgeable, and on their “About Us” page potential customers are able to see and learn a bit about who will be managing their claim. With such a sound track record, Air Help will deliver exceptional service and provide the most compensation possible; all while customers sit back and let the team take all of the time out of the claim process. Also, when airlines deal with individual customer claims, they are less likely to compensate in a timely manner or at all, and are more willing to let the issue go to court. When they are dealing repeatedly with a renowned airline compensation firm, such as Air Help, airlines will be more willing to compensate quickly.
Claim Compass is a professional and efficient company in the business of flight compensation. They are very highly reviewed on their website and generally applauded for being efficient, communicative, and overall an easy and effective service to make use of. Sometimes people are skeptical of the process of flight compensation, but Claim Compass makes it easy to feel like you are getting the money you deserve with little hassle or headache.
Claim Compass is responsive and will work as quickly as possible to get the claim and compensation taken care of. Some reviewers mention receiving compensation in as little as two weeks, and while each case is highly variable, this company seems to have a faster turnaround time compared to other company’s reviews. They are available to interact with customers in many languages, so they are able to offer their services to a large percentage of the people who are flying within the European Union under these regulations.
Overall, Claim Compass works efficiently on behalf of the passenger, and has staff with immense knowledge of the airline industry and regulations. They provide plenty of information, including ratings on each airline’s flight compensation tendencies, so the customer has a good idea of what they are getting into. The more claims they are able to win, the more money they will make, so they are plenty motivated to get you the money you deserve to compensate for a bad flight experience in the European Union.
Overall, Flight-Delayed is a good choice of airline compensation sites. They do not have the highest volume, but that may mean more meaningful interaction with team members. Their high reviews and near-perfect success rate speak for the professionalism. And, at the least, their website is a good resource for learning about what rights customers have in cases of egregious airline conduct. As usual, you can count on Flight-Delayed to not waste your money, because they only take 25% of what the airline agrees to compensate, making each claim valuable to them. Reliability is by far their strongest asset. Unfortunately, flight cancellations and delays happen all too frequently, so having a sound airline compensation team is important. And while it can be difficult to choose an airline compensation provider when there are so many, Flight-Delayed will reliably offer each of their customers a sound legal experience and excellent compensation. If you can look past the lack of telephone correspondence and trust that Flight-Delayed will do all they can to win your compensation, then when you submit your claim through the team at Flight-Delayed, you can sit back and know that sometime within the next year your money will be rolling in.
Compensair has dealt with 40 countries and hundreds of different airlines allowing it to have experience in getting a customer’s claim, this is also doubly effective as they cover every country in the Eurpoean Union and a few outside it. Despite only having limited means of communication, Compensair is able to assist in five different languages and do respond quickly through the appropriate channels.
They are transparent about how they operate, which provides peace of mind to anyone wishing to use them. Their website is simple and laid out in a way that explains who they are, how they work and what it takes to get you compensation for your delayed or cancelled flight.
The customer reviews are overwhelmingly positive citing how easy Compensair’s service was to use, as well as the friendliness of those working for them. Compensair’s Facebook is also buzzing with activity and positive reviews, which shows they have a dedicated client base. While there may be a couple of small wrinkles, Compensair is a reliable company to claim any compensation you may be owed for your flight.
Overall, Claim Flights looks like an exceptional compensation service. They fight on behalf of their clients based on European laws to get the compensation their customers deserve. They service an amazing seventy nine airlines, and forty airports across three continents. This global reach is a plus for any potential clients because it offers a wide number of both airlines and airports that could be covered under their claim. While their global reach goes as far as North American and Asian companies, the only problem is that claims can only be made in regards to these airlines if they either took off or landed in a European Union country. In addition, they do not speak all the different languages for the countries they service, so if the customer does not speak another language such as English or German, it will be hard for them to use the service. They have an almost 100% success rate and work on a “No Win No Fee” basis with no hidden costs which means it is free to use if you do not receive any compensation. They have 9.7 out of 10 stars on Trustpilot. Claim Flights is a good option for customers looking to gain compensation from a much wider travel area than just within the UK or major European countries.
Air Cash Back seems to be a good option for travellers who have been stranded by their airlines or experienced some type of inconvenience due to an extreme delay. The company is located in Poland and speaks three languages: English, Polish, and Arabic. Although they only speak a few European languages, their claim system is easy to use. They claim it only takes one minute to fill out their form which makes getting your refund much easier. However, some customers have complained that it can take a long time to get your refund while you wait for them to complete your case. They have a high commission at 25% which seems like a big percentage of the money you would be getting back, however you are still being given up to 75% of your flight costs back which is a significant portion and much more than you would have gotten if you had not used their services. This is a good option for travellers to keep in mind because when using air travel these days, there is always a chance for delays, cancelations, or not being allowed on your flight for some reason.
With it’s dedicated lawyers, researchers and experts, FairPlane gives you the best chance of success when it comes to your airline compensation claim. They are able to do this thanks to their ability to compile data of flight plans, weather data and other necessary things to help with your claim. They claim a near perfect claim success guarantee which aligns with the overwhelming positive response.
Their website is user friendly and spells everything out in easy to understand terms. It tells you how much you are paying, how long it takes and any caveats you need to take not of. While this branch is only located in the United Kingdom, the FairPlane company covers many European airlines and countries.
FairPlane UK also stays with the client every single step of the way, making sure they are informed of their claim status, as well as making the process easier in every way. They contact the airline directly and work with them and the law to get the best result possible. They have only been in the game a few years, but they have proved that they have the know-how, the resources and the support of others to help clients get the compensation for the delayed flight and cancellation they are owed. It may take a little while to get your claim settled, but they will whatever necessary to get it to you, and you will only be charged if you claim is successful.
Since FlightClaimsEU is a part of CCN Aviation, they have access to resources that other flight compensation companies may not. They have their own supply of legal counsel and lawyers who can help you receive any compensation you may be owed due to a delayed or cancelled flight. Through their claims process they make sure to be thorough and provide any necessary information that may help you receive compensation. To keep your information safe and secure, all dealings with FlightClaimsEU is strictly done under this banner and will only be used for resolving your claim.
Not only do they deal with delayed and canceled flight claims, but FlightClaims EU also has a baggage claim service and a tax claim service. Through these you can earn extra compensation by declaring any baggage or luggage lost during a flight as well as using unused tickets due to a delayed or cancelled flight for a tax break.
The claims resolution time for FlightClaimsEU is a little faster than other places which gets you any possible compensation faster, and they will only charge you if win any money. That being said, they do not guarantee that you will receive any compensation, but due to their positive reviews of handling claims, it is likely that if you are owed, you will get it.
Their website is easy to use and provides answers to any questions you may have, including how to file a claim and the steps it takes to process it. They also provide extra information to all their services. FlightClaimsEU differentiates itself thanks to the extra services and extra steps they take to provide you with any compensation you may be owed.
Air Advisor is a standard airline compensation provider. They’ve helped over a thousand clients receive compensation for issues in flight delays and cancellations. Their website is easy to navigate, and their FAQ answers seem concise and informative. Their success fee is nothing lofty but rather an industry standard 25%, taken after the case is won. With a success rate of 98%, most clients can feel assured that by choosing Air Advisor they will almost certainly receive some amount of compensation. Since compensation ranges EUR 200-400, potential clients can calculate quite quickly how much Air Advisor will compensate them. Although wait times for compensation can seem lengthy, being between roughly 2 months to a year, this is largely due to the laws around when compensation must be dulled out by airlines, and less to do with the Air Advisor team. While it would be nice for Air Advisor to expand their scope of customers to include more EU languages, the five they offer is still inclusive compared to other airline compensation companies. Overall, choosing Air Advisor would be a wise choice for anyone looking for an average sized payout at very little risk of losing their case.
Best Flight Cancellation Compensation Companies in UK Criteria
- User ratings: Clients who have worked with the company have a direct line of information about how they operate. They can give you the inside scoop on what it’s like to use this company – listen to what they have to say. Read both the good and the bad reviews to find out if this is a company that is worth working with.
- Critic reviews: Though it’s less likely that a critic has actually worked with a company to receive compensation for a canceled flight, they are experts in the industry. They know what to look out for in a company and if they are raising red flag about the features of a company, it might be smart to steer clear and look for someone else.
- Speed: Your time was already wasted by the airline company once your flight was canceled and you were made late to your destination. Why waste it again here when you’re trying to receive the proper compensation? Find a company that offers quick service and an expedited process for receiving your money back.
- Price: Most flight compensation companies operate off of commission. The industry standard tends to fall around 25% of what you’ll receive back. If a company is offering their services for a much higher price than that, perhaps you’ll want to look somewhere else. Plenty of quality companies work for 25% or lower.
- Win ratio: A success rate might be one of the most important features a compensation company can offer. If the company you’re looking at has a lower success rate, you might be wasting your time and money by working with them. Look for a company with a success rate of 90% or more – anything lower is a gamble for you.
About an Author
Scott Welsch is a London based attorney. He specializes in travel law and he wants to educate people on their rights as European travelers. Many flight compensation companies try to entice their customers with promises of speedy service, success rates, money they have successfully returned. To the untrained eye and the frazzled traveler sitting on the floor of an airport, these look like the best options. Our primary mission here is to keep the comparison list up to date allowing you to work with the exceptional companies only that live up to their shiny promises.